FAQs
How Can We Help You?
What is SO2 Collection?
SO2 Collection is a handmade clothing brand that creates unique and stylish apparel designed with creativity and craftsmanship.
Are all your clothes handmade?
Yes, every piece at SO2 Collection is carefully handmade to ensure quality, uniqueness, and attention to detail.
Do you accept custom orders?
Absolutely! We accept custom designs and can create clothing tailored to your personal style and preferences.
How do I place an order?
Simply browse our collection on the website, add items to your cart, and proceed to checkout. For custom orders, you can reach out to us directly.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options.
Do you ship internationally?
Yes, we offer worldwide shipping so you can enjoy SO2 Collection wherever you are.
How long does delivery take?
Delivery time depends on your location and the product ordered. Handmade and custom pieces may take longer, but we’ll provide an estimated timeline at checkout.
What is your return policy?
We offer a hassle-free return or exchange policy within 10 days for unused and unworn items. Custom orders may not be eligible for return unless faulty.
How should I care for my handmade clothes?
We recommend gentle washing or dry cleaning, depending on the fabric. Care instructions are included with each item.
How can I contact customer support?
You can reach us anytime through our contact page, email, or social media — we’re always happy to help!